Welcome back · Tuesday
Operations Dashboard
Everything Sean and Mike are running for Legacy IT right now — live.
MRR (live)
$22,450
+$1,100 MoM
12 accounts · 8 managed
Active Leads
7
3 need response
Across pipeline
At-Risk Clients
2
Renewals in 30d
Central FL PT · Orlando Medical
Agent Actions Today
29
603 this month
38 hrs saved this wk
Today's Agent Activity
🤖 AI- 📩Intake Agent1m agoAuto-responded to Tom Zabala — referral from Luis Herrera routed & booked
- ⚡Intake Agent4m agoLisa Patel form submission — reply sent in 14 seconds
- 🤝Referral Agent9m agoThank-you sent to David Rivera — 3rd referral this quarter flagged for gift
- 🔁Follow-up Agent22m agoDay 3 follow-up dispatched to Marcus Brennan (Brennan Law Group)
- 🚨Intake Agent28m agoEscalated Nancy Perez to Travis — VIP referrer (Dr. Martinez)
- ❤️Client Success Agent48m agoApril health report generated for Winter Park Accounting
- 📈Revenue Agent1h agoWeekly ops report assembled — Fri 4/24 delivery queued for Travis
- 📅Renewal Agent1h agoRenewal proposal drafted for Central Florida Physical Therapy (May 8 renewal)
Priority Actions
Human needed- Nancy Perez lead — personal intro requestedDr. Martinez walked her in. Flagged for Travis-level response. AI drafted intro; pending send.
- Central Florida PT renewal (May 8) still unsignedProposal delivered 4/14. Brett hasn't opened the DocuSign in 3 days. Renewal agent is holding the next nudge for human OK.
- Greer Andrews (Mount Dora RE) — touch overdue55 days since last thank-you. Referral agent has outreach queued for Wed — confirm tone.
- Q3 pricing review with TravisRevenue agent flagged Winter Park Accounting priced 18% under peer median. Opportunity for uplift at renewal.
This Week
- Leads touched
- 18 (+4)
- Referrer thank-yous sent
- 5
- Renewal proposals drafted
- 2
- Client health reports
- 3 delivered
- Weekly ops report
- Queued for Fri 4/24
Fractional COO-as-a-Service
Six systems. Two operators. Zero logins for Travis.
We don't hand Travis another dashboard to check. We run Legacy IT from this console and deliver a one-page report every Friday.
6
Systems online
603
Actions / mo
22s
Avg response